Does your business need you? Hopefully not!
I was spending some time talking with some fellow members of a business peer group that I am a member of this evening. We got talking about what every business owner strives to achieve, a business that can survive without the business owner. Where you have a team working in your business for you so that you can work on your business, and this I’m glad to say is what I have achieved in Quick Formations. It isn’t without it’s consequences though, because one thing that came out of the meeting is that it does mean that occasionally I get bored. There isn’t that much to challenge me, so now I need to find something that does and I intend to find that within Quick.
This doesn’t take anything away from the importance of still working your business towards that position, getting it running without the need for you. So I thought I would share some points about how I have achieved this, and they are not recket science.
- Trust your staff to make their own decisions (and mistakes). If they make a mistake it is because you haven’t trained them effectively. As a business owner you learnt from your mistakes, allow others to do the same, let them find their own feet but with some guidance and support.
- Invest in time and training for your staff. It may seem like you are spending time you don’t have training, but a day spent training saves months in the long run. Put everything to one side to focus on the training.
- Reward your staff, don’t take them for granted. Your business will only be as strong as your team, so respect them and treat them like you would like to be treated yourself.
- You have to empower a manager to take control, someone you invest more time and effort into, someone who can make decisions on your behalf. Realise that they will not always make the same decisions you will, but realise that is not necessarily a bad thing.
- Don’t surround yourself with “Yes” people.
Unfortunately not all business owners see it this way. Some people refuse to trust their staff, refuse to properly train their staff, believing that by keeping their staff in the dark gives the business owner some form of power. Unfortunately what they are actually doing is trapping themselves within their business.